These terms and conditions (“Terms”) govern and apply to anyone accessing or using the websites located at www.catwelfare.org and www.catwelfare.store, our mobile application(s), our blog(s), and any other website(s) owned and/or operated by Cat Mama Shop (including any of its subsidiaries or corporate affiliates, collectively, "Cat Mama Shop," "Cat Welfare Store", "Cat Welfare Society", "we," "us" or "our") and any of their associated web pages (collectively, our “Services”).
Please take some time to review these Terms for our Services. By accessing or using the Services, including purchasing any products through the Services, you represent, warrant, understand and agree: (1) to accept, comply with, and be bound by these Terms; (2) that you have the right, authority, and capacity to abide by these Terms; (3) to comply with all applicable laws, rules and regulations concerning your access to and use of the Services; and (4) you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the Singapore or another applicable jurisdiction. Certain services may be subject to additional terms, guidelines or rules, which will be available in conjunction with those relevant services, and those additional terms will become part of these Terms when you use those services.
Prices on the site are listed in Singapore dollars. Conversion tool on the site for other currencies provide estimates, and may not concur with the final amount charged in Singapore dollars.
In the event that an item lists an incorrect price, either due to typographical or other error, Cat Mama Shop shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has has already been charged for the purchase and the order is cancelled, Cat Mama Shop shall credit your account in the amount of the incorrect price.
When editing images for display on our website, we always strive to display the colors as accurately as possible. However, as the actual colors you see depend on the resolution of your monitor screen, the colors of the products visualized on the website could appear to be slightly different from the original. Such situations are out of our control and we cannot be held responsible for purchases made with the wrong perception of colors.
All measurements provided on our website are taken as accurately as possible. Despite our efforts, discrepancies may be present. Returns will be rejected on this basis unless grossly different.
- Product Content and Size Guide
Product description and sizing serves as a guideline. We cannot be held liable for minor description errors and varying interpretations on users' end. Photographs on the products should be referred to. Minor differences from images do not constitute a misrepresentation.
- General Outlook
Products with minor imperfections that do not affect the outlook and function of the products, that may occur in mass manufacturing are not deemed as faulty.
Access To and Use of the Services
Unless authorized in writing by the Cat Mama Shop you may use the Services solely for your personal and non-commercial use. You agree to only access or use the Services solely for legal purposes as allowed by these Terms. (International users should note that they must agree to comply with all applicable local laws regarding privacy, online conduct and acceptable use and content.) Amongst other things, you agree not to:
- modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame, use, transfer or sell any information, software, products, services or Content (as defined below) provided through or obtained from the Services, including without limitation, engage in the practice of "screen scraping," or any other similar activity;
- hack into the Services or any of its websites, or modify another website so as to falsely imply that it is associated or affiliated with the Services;
- damage, disable, overburden, transmit any worms or viruses or any code of a destructive nature, or interfere with any other party's use and enjoyment of the Services;
- violate any applicable laws, rules or regulations in your jurisdiction (including but not limited to trademark and copyright laws); or
- access or attempt to access any password-protected, secure or non-public areas of the Services without the express permission of Cat Mama Shop.
For any portion of the Services that requires a user name and/or password, you are responsible for all use of your account (under any user name or password) and for ensuring that all use of your account complies fully with the provisions of these Terms. You shall be responsible for protecting the confidentiality of your user name(s) or password(s), if any.
You can link your account to various webmail, social networking, and other online accounts. You may only link your own accounts. We will access and retrieve your account information from these sites on your behalf (in some cases, by using your username and password) to make certain information or services available to you through the Services. By linking your other accounts, you expressly authorize us to access your account information from those third party accounts, on your behalf as your agent and permit us to access, use and, in some cases, store your account information to accomplish the foregoing.
The website and all Content (as defined below), features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) that appears as part of or on the Services are the property of Cat Mama Shop and/or a third party (which may be indicated by a link to or from an external source, or otherwise). Content is provided through the Services “AS IS”, and you agree that the use of and reliance on any Content is at your own risk, and that under no circumstances shall Cat Mama Shop be liable for any Content or for any loss or damage of any kind incurred as a result of your use of any Content made available via the Services.
The Services as a whole and all Content thereon is protected by copyright, trade dress, and trademark laws of the Singapore (Singapore Copyright Act Chapter 63), as well as international treaties, conventions and the laws of other countries, as applicable. Except as may be expressly permitted by Cat Mama Shop you may not use, reproduce, copy, modify, publish, transmit, distribute, perform, display, download, license, enter into a database, create derivate works from, reverse engineer, frame, transfer, or sell any Content obtained from, through or on this Services, in whole or in part. Any use of the Content, except as specifically provided in these Terms, is strictly prohibited.
HANDLING OF INFORMATION
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Paying through our website is secured, through a trusted, industry-standard service. We do not record any of your credit card details under any circumstance. Only your shipping details and payment information are stored and encrypted on PCI compliant servers. Our store and the platform's server have no access to specific payment information, or financial data. Your encrypted financial data received on our website moves directly to the payment network to complete the transaction and is not stored.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
A Cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.